Owner FAQs
Answers to your common questions
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Are you licensed?
Yes, we are a fully licensed property management company and operate in compliance with all applicable industry standards and legal requirements. -
Can I reach you after hours?
Yes. We provide an emergency contact number for urgent after-hours issues. General questions and non-emergency matters are addressed during standard business hours. -
Can you deposit rental income directly into my account?
Absolutely. We offer direct deposit for owner disbursements, ensuring quick and secure delivery of your funds. -
Do I get to review or sign the lease?
Owners are welcome to review lease agreements. Our team handles lease execution on your behalf, unless otherwise requested. -
Do you sell real estate too?
Yes! We’re happy to discuss real estate sales services if you're interested in buying or selling a property. -
How and when do I receive my payments?
Owner disbursements are made on a regular schedule, typically after rent has been collected and expenses reconciled. Funds are sent via direct deposit or mailed check based on your preference. -
How long are lease terms?
Standard lease terms are typically 12 months. However, we offer flexibility based on your preferences and current market conditions. -
How soon can you start managing my property?
Now! Contact us to get started. -
What types of properties do you manage?
We manage a diverse portfolio, including single-family homes and multi-family units, as well as offering real estate services. -
What types of reports do I receive, and how often?
You’ll receive detailed monthly financial statements, including rent income, expenses, and maintenance activity. Additional reports are available upon request. -
Who holds the tenant security deposit?
Security deposits are held in a designated trust account in accordance with state and local regulations.